Mobility Trends In HR

23 May, 2017
By G-Team in Technology
Gpayroll payroll software blog - tablet
Based on Forrester's Asia Pacific mobile and smartphone forecast in 2015, smartphone adoption in Asia Pacific will nearly double over the next five years - from 1 billion unique users to 2014 to 2 billion users in 2019. Furthermore, this growth surge is mainly driven by the rapid device adoption across all age groups, not limited to the tech-savvy Millennials.
Given this trend, it is not surprising that Human Resources (HR) is starting to leverage on mobile as its new platform. Based on research done by Paychex, an American provider of payroll and HR outsourcing services, they found that "most employees interact with HR technology to get quick answers to questions about pay or benefits". This is particularly critical for industries whereby a desktop or laptop is not part of the standard work equipment, such as restaurants or construction.

Imagine a HR application that runs on your smartphone, allowing you to access your personal payroll details or check your leave balances. Perhaps, it could also help improve your productivity by evaluating your time management, even going to the extent of suggesting improvements on work-life balance.

This idealistic scenario illustrates the employee-focused direction of HR mobile technology - one that focuses on employment productivity and engagement. Sounds far-fetched? Given the strides that technology and vendors are making, these capabilities and applications may become reality sooner than most companies may think.

Here are some mobility trends that HR can expect to see in the HR system moving forward.

Multi-Device Access To One Integrated HR Platform

Not long ago, the HR technology comprises mainly of a single application catered to a specific function. Companies strived to pick the best HR software amongst the variety in the market to provide for different functions. From payroll processing to time and leave management of employees' working hours, this resulted in HR administrators having to access multiple systems to complete basic HR administrative tasks. Furthermore, integration across these multiple systems were complicated or simply impossible.

Today, this model has evolved to encompass a single, integrated HR platform. Made compatible to be accessed on multiple mobile devices, most HR administrators can now access most of their critical HR systems simply via a single login on their chosen device. With further enhancements, we can expect to see more HR processes being integrated seamlessly into this single HR platform.

Growing Reliance of Mobile Devices

Besides regularly checking out their Instagram or Facebook accounts, employees are using mobile devices for a wider variety of tasks these days. With the increasing number of employees working remotely, this means that employees are using their mobile devices on-the-go to access basic information, log their payroll or work attendance. Additionally, managers are also using mobile devices to complete more complex HR tasks, such as approval of leave applications or even rating employees' performance. HR software today offers increased convenience to employees and managers, allowing them to access HR tasks from wherever they are located.

Increasing Focus On Employee Experience

The employee experience in these mobile platforms is progressively more important and shaped by consumers' expectations. People are regularly using apps such as Facebook, Instagram and Snapchat. Naturally, these mobile HR platforms have to be optimised to meet or even go beyond these basic expectations. From highly sensitive touch-screens to voice-controlled functions, many HR tasks can now easily be completed with a simple swipe or tap on the mobile device. With more focus on employee experience, mobile HR platforms will be constantly be reshaped to cater to both employees and the overall user experience.

Today, the HR technology landscape is vastly different as opposed to a mere few years ago. With the increasing adoption of mobile technology, business processes such as HR are quick to make use of these mobile platforms to further enhance the employee experience. Add to the fact that more employees are working remotely, we might very well be moving towards a mobile workplace whereby employees are working from their mobile devices and smartphones.