Do's and Don'ts of buying HR Software

28 January, 2020
By RenQun Huang in Human Resource
Gpayroll - hr software

In the world of digitalisation today, HR technology is rampant amongst organisations. After all, there is a plethora of benefits that comes with HR software - streamline HR processes, abolishment of administrative HR tasks and automatic HR payroll calculation.

However, with the numerous HR software vendors, each with their own unique value proposition, this makes is relatively difficult for organisations to pick the “best” one. Truth is, there is no one single “best” HR software. In fact, the “best” HR software is one that fits into the organisation’s overall HR strategy and is able to integrate seamless into the existing HR processes.

More often than not, HR professionals struggle to find a suitable HR vendor. It could be due to factors such as poor communication between the software vendor and HR professionals or a lack of understanding of the HR software. Here are some factors that

Here are some considerations that HR professionals should take into account when choosing a HR software.

Do understand your internal HR processes

A thorough understanding of the organisation’s internal HR processes can help decide which is the best HR software to address existing HR pain points. Without understanding the internal HR needs, processes and culture, this then makes it difficult to evaluate whether a particular HR software is suitable for the organisation or not.

Don’t ask generic questions

Asking potential HR software vendors generic questions is likely to get you generic answers. Not only is this not helpful in terms of deciding which HR software to adopt, it does not get you the answers you need to address your HR issues. Instead, ask specific questions such as how the particular HR software can help to streamline or address a specific HR problem.

Do communicate with your HR software vendor

Lack of communication is one of the main reasons why organisations switch from one HR software vendor to another. If organisations do not communicate their HR needs, it is unlikely that the HR software vendor can guess what the HR team needs. They are then likely to sell the generic software solutions which might not address the organisation’s HR needs. Communication with your HR software vendor is key to ensure that their HR software serves you well in the end.

Don’t be too rash in making a decision

More often than not, organisations tend to jump straight into signing up with the first HR software vendor that reach out to them simply because of their fancy features promises. However, these features might not necessarily solve the organisation’s HR needs. While time might be of an essence, it is imperative to do a thorough evaluation of all potential HR software vendors and ensure that their software solutions are able to address majority of your organisation’s HR needs.

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Delivering results from your technology projects

21 January, 2020
By G-Team in Technology
Gpayroll - technology
Automation today is fast becoming an integral part of today’s workplace. At the same time, HR is also jumping on the bandwagon in technology adoption. While technology certain aids in enhancing productivity and improving workflow processes, critical technology initiatives can still fall flat at an alarming rate.
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[Guide] Salary withheld & cheque payment processing

20 January, 2020
By G-Team in Payroll
Gpayroll - salary withheld

When running the payroll, you may need to withhold the salary payment for tax clearance purposes. We have enhanced our payroll software to allow user to withhold the salary, the netpay amount, after performing payroll calculation. This way, user will not need to pre-calculate the netpay and insert the Income Withheld payitem prior to the payroll run. Here is how you can do it.

Run the payroll as usual. At the summary page, you can click on "Process Cheque Payment/Salary Withheld".

Click on "Configure", setup the cheque payment and income withheld payitem in the respective field and click "Save".

Click on the "Add" button to put in the employee that you want to withhold the salary. Next, select whether you want to withhold the salary or to do a cheque payment. Based on your selection, the respective payitem, "Cheque Payment" or "Income Withheld" will show up in the employee's payslip.

That is it, simple and done in a minute. For more information on any other time saving features that Gpayroll has to offer, feel free to get in touch with our support team at any time. We seek to provide a delightful online payroll solution for SMEs, start your payroll journey today with us


[Guide] IRAS API Integration

20 January, 2020
By G-Team in Payroll
Gpayroll - IRAS API

We are happy to share that starting from 2020 onwards, our customers can submit their employees' tax forms to IRAS on their own. Our software has been approved by IRAS for the IRAS API integration. After you have completed your tax processing on our software, you can intitiate the submission from our software directly to IRAS without the need to login to IRAS to manual upload your tax file. Here is how you can do it.

As usual, after completing your Dec payroll, you can start to migrate your payroll data to the tax module. Complete the tax processing. If you are not sure how to run the tax, refer to our previous webinar here. After you have completed, you can go to "IRAS-AIS" --> "Validate & Submit" --> Select the tax form and click "Validate".

Thereafter, the system will start to validate the contents inside the tax file. If everything is fine, user can proceed with the submission. The common error that user may face is the following:

  • Missing "User ID(Approver ID)" - User needs to input a valid NRIC under tax module --> "Setup" --> "Company Information".
  • Missing "Email ID" - User needs to input an email address under tax module --> "Setup" --> "Company Information".
  • Organisation Type, Organisation ID and Basis Year must be valid and not blank. - User needs to input the correct tax reference number and company type that matches with IRAS record under tax module --> "Setup" --> "Company Information".

Important: Ensure that you fill in your NRIC and email address in order to submit directly to IRAS.


That is it for now. If you need any assistance, you can reach us through live chat here. Not yet a Gpayroll client? Contact us and speak to our consultant to learn more on our payroll software with all the time-saving tools you need to grow your business.

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